After A Car Breakdown, Give The Towing Service These Details

A car breakdown usually means you need roadside towing assistance, and you need it fast. If you have a towing company’s information stored in your cell phone, it’s easy to make the call, but before you do, make a note of the following facts so you can be sure to get fast service.

Your Approximate Location

In order to find you quickly, it helps if you can pinpoint the exact location of your breakdown for the tow truck operator. What if you don’t know where you are? It happens to all of us: you begin to daydream while driving on the highway, and the next thing you know you’re on the side of the road with a flat tire.

It’s OK — as long as you can find the nearest mile marker, your tow truck operator is sure to be able to locate you. Or you can just report the last exit you remember passing before your breakdown, and you will be sure to get help fast.

If you’re not on the highway, try to remember the last cross street you passed or describe nearby landmarks to the operator. You can also try to find an approximate location by using your cell phone or vehicle’s GPS.

The more accurate your description, the sooner you will get help. When weather conditions are bad, timeliness is of the essence.

The Condition of Your Car

Tow operators respond to many different types of emergencies. Take a quick assessment of the state of your vehicle. Are you simply out of gas? Do you have a flat tire? Or is it more serious?

You might want to let the tow operator know of any worrisome symptoms of a bigger problem, such as smoke coming from under the hood. This probably means your breakdown was due to an overheated engine.

Also, if you have hit an animal or object, or your car is stranded in a ditch or other precarious location, let the tow operator know so they can be sure to bring the appropriate recovery equipment.

Your Safety

If your car breakdown occurred on a busy highway or on a winding mountain road and you feel unsafe, definitely communicate this to the tow operator. He or she can call the local police and share your location so you’ll get help right away. Police can direct traffic so the tow truck operator can safely load your vehicle onto their rig.

You can depend on Stauffer’s Towing to respond to your call and arrive on the scene in record time when your car breaks down — call today for fast, professional service.