What Should You Look For In A Professional Towing Company?

Do you know what to look for in a towing company when you need immediate, professional vehicle hauling services? Your car is a major investment and you should only trust caring, expert towing technicians with your vehicle. Here are four important elements every good towing company should have.

High-Quality Equipment

Anyone can buy an older tow truck and enter the towing business, but only trained professionals care about their work enough to invest in top-of-the-line equipment to transport their client’s cars. Look for an organization that has proven dedication to their business by purchasing high-quality, modern towing equipment suitable for all engine sizes and weights. The ability to handle any broken-down car, trailer or semitrailer shows the flexibility and reliability you’re looking for in your vehicle hauling company. 

Years of Experience

When it comes to towing your car, you definitely want someone to arrive at the scene who has “been there, done that.” Your vehicle might be stuck in a precarious location. You might need immediate service due to an incoming or outgoing storm. You want to call a towing agency that understands your concerns and knows how to respond appropriately, due to years of experience in the field. After towing countless vehicles over their careers, the drivers will know which truck and gear to select to transport your specific make and model car.

License and Insurance

Never use towing companies that cannot provide proof of local licensing. In some states, it is illegal to operate a tow truck without passing specific tests. You should also ask whether the company carries insurance. If the tow truck is in an accident or hit by another driver while transporting your car, you need assurance the loss will be covered and you will not bear any financial or legal responsibility. Any damage to your vehicle that occurred while in the tow truck’s possession will be covered by a comprehensive company insurance policy. You will also want to work with a towing company that accepts your insurance to lower your overall out-of-pocket costs.

Clear Communication

The last thing you want to handle when your car needs a tow is an inflated, unrealistic bill. You want to work with a towing company that will provide all necessary information upfront, including an itemized bill that details the exact mileage and services provided. Clear communication from the towing company to the client fosters trust and mutual respect.

For professional towing in any emergency and exceptional service, contact Stauffer’s Towing in Utah. As a family-owned company in business for over 60 years, they know exactly what clients look for in a towing company, and will exceed expectations.